Find Your Next Job

vacancies

Our Jobs

Job Ref: Systems Support Analyst

Systems Support Analyst

Overview

A Systems Support Analyst is required by a local company based on Cambridge Outskirts. The Systems Support Analyst must have passion within their role, for customer experience, company values and have extensive experience. Creativity is encouraged for basic data set up and development of their current systems, ensuring the company and the global teams are working to their most efficient.

The Systems Support Analyst will play a pivotal role providing core and first line support to the specialist team across the company. Therefore, the Systems Support Analyst needs to be accountable, confident, and knowledgeable within this position as will be resolving or escalating issues. Attention to detail and organisation is key, due to managing and documenting the full cycle of task schedules independently and as a team.

Key Skills Required:

  • The Systems Support Analyst will manage / analyse Support Tickets – identifying opportunities to improve on current processes
  • Delivery and documentation of training and support within, but not limited to Label Management, Business System Projects, and Administration of the Management Process
  • Supporting with system testing as required
  • Flexibility to travel where necessary to other company locations
  • High standard of computer literacy
  • Eligible to work in the UK
  • Full UK Driving License and own transport

Experience desired from applicants for the Systems Support Analyst:

  • A minimum of 1 years’ experience within a similar role and environment
  • Worked with an IFS System
  • Customer Support or Administration within career background

Package:

  • Full Time
  • Competitive salary depending on experience
  • Workplace pension
  • Plus, other benefits

For more information on this opportunity, please contact Louise Smalley at InterSTEM Recruitment by email: Louise@interstem.co.uk

Apply Now


all our

Latest News

20th July 2020

One Small Job Move, One Giant Career Leap

July 20th marks the 51st Anniversary of NASA’s Apollo 11 Moon landing. During the 60’s and 70’s NASA embarked on nine separate missions to the moon, with six of the nine actually achieving the desired outcome of la...
Read More
07th July 2020

Hiring For The Road Ahead: Why The Focus On What’s Behind Us?

Just because you haven’t done it, doesn’t mean you can’t. In today’s quick-win society, it is no longer always reasonable to expect a promotion simply due to length of service. With the average duration of emp...
Read More
08th April 2019

What employees want from a workplace

What employees want from a workplace The key purpose of having a job, as we all know, is to be paid for your time. Although, this isn’t the only thing that employees are looking for when finding a new opportunity. ...
Read More